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This workshop highlights essential skills and abilities that enable us to deal productively with conflict and lack of agreement or harmony. Conflict is inevitable, so let's practice getting comfortable using techniques from improvisation and social psychology-based research to achieve healthy outcomes at work and in life that reduce risk and enhance relationships.

Monday April 22, 2024: Improv(ing) Encounters with Conflict

    • Increased skills in: listening, openness to conflict, being present, self-awareness, understanding triggers, problem-solving, curiosity, flexibility, collaboration, establishing trust and respect, finding common ground, de-escalation, disabling incivility, and practicing compassion.
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